The Team

Geneva Loftus

Executive Director
Located in Christchurch, NZ

Relationship-building is at the centre of everything Geneva does. Her devotion to connecting real people to real solutions has been the heartbeat of her work for her entire career.

Having worked for large NGOs and grassroots organizations for nearly 20 years, Geneva knows the subtle landscapes of both.

Her broad experience includes being involved in water and sanitation programs with CARE International in Nicaragua, drug-resistant malaria solutions among migrant communities, vocational incentive projects for people living with HIV, innovative education systems for mobile populations on the Thailand/Myanmar border, and diabetic retinopathy among marginalized populations with The Fred Hollows Foundation in Nepal and the Pacific Islands.

Geneva holds a degree in International Studies from Seattle University, and a Master’s in Public Health from Thammasat University in Bangkok.

Therese Caouette

Co-Founder
Located in Bangkok, Thailand & Seattle, WA

Therese studied community organizing as a bright-eyed 19-year old, and never strayed far from these roots. For her, making deep change in the world by holding up the local voice is something that lives in her bones.

Therese has over 40 years of experience working with some of the most isolated and marginalized populations in the Mekong Region of Southeast Asia. In all her varied initiatives, she takes a supporting role, spotlighting the knowledge of community leaders, and setting the stage so their voice and wisdom are heard and respected.

Therese has a Master’s degree in Public Health from Chulalongkorn University in Bangkok, and is currently on faculty at Thammasat University in the School of Global Studies. She is also an active Board member for several non-profits in Seattle, San Francisco, and Southeast Asia.

Taylor Ray

Located in Sausalito, CA

Taylor calls herself a distiller. Her superpower is distilling things to their essence.

With a keen sense how complex systems operate and how humans think, Taylor lives for those moments when people say, “Yes. That’s IT!”

Having held senior positions in start-ups for over 20 years, Taylor also knows how to build things from scratch.

Her broad experience includes: systems consulting at Deloitte, software & medical device start-ups, consumer products, branding & design, education, higher education, government, and non-profits. She is on the adjunct faculty at USF in the business school, and is a well-known executive presentations coach and voice professional in the Bay Area.

Taylor holds a degree in Neuroscience & Linguistics from Indiana University, and a Master’s degree in Adult Education from University of Wisconsin.

Michou Tchana-Hyman

Located in Bangkok, Thailand

Michou believes that if we are going to create sustainable solutions to the world’s wicked problems, it has to stem from community-led social innovation.

Having worked in Southeast Asia for the past eight years, Michou has seen many examples of development work–some are incredibly impactful, while others much less effective.

To him, the difference is four essential approaches:

1) Putting the community front and center

2) Embracing and encouraging creative failure

3) Approach social change from a Systems Thinking lens

4) Use simple data to learn and improve

Michou brings eight years of experience in youth development, social enterprise & innovation, and design thinking. He is an expert facilitator, program designer, avid storyteller, and people convener.

Graciela Rodriguez Carmona

Located in The Bronx, NY

Graciela has a love for working with communities and people in service. She is wildly creative – an artist by training and a student of anthropology, and now heads up our social media.

Originally from the Dominican Republic, she grew up in The Bronx, went to college in Massachusetts, and then spent 2 years in Thailand designing youth empowerment workshops and leading outdoor education programs. She is widely traveled throughout Latin America, Southeast Asia, and East Africa.

As a born creator and teacher, what ignites Graciela is learning about the specifics of a particular place – its people and what they care about, its history, society, and culture. Her interest and fellowship in understanding people from different cultures and backgrounds stem from her experiences growing up as an immigrant in the United States.

She is keenly interested in understanding what people have to offer and how they contribute to our world. And she is skilled at creating spaces where people feel comfortable and brave enough to express themselves. Graciela loves storytelling and always has a good joke up her sleeve.

Katie Hess

Located in Dublin, Ohio

Katie is a detail wrangler. With nearly 20 years of professional experience in executive assistant and ops roles, she is the person who creates systems to make any process run more smoothly. Katie has worked with large firms like Ziff-Davis, and small programs with a mission to make international students feel more at home.



Katie has an unusual ability to work with people with big titles and people with no titles at all. She loves connecting people to good experiences and great advice. Her superpower is making people feel truly seen and giving people the right information at the right time.

Katie wears many hats in every area of her life. And even with 3 kids, her volunteer life is full. She is currently focusing on family-friendly volunteering where she can expose her kids to service projects and empathy-in-action, and hopefully create a lifelong commitment in them as well.